Welcome to WTSB’s new Retail and Business Online Banking. All customer’s not needing to perform ACH will need to enroll in Retail Online Banking for each primary Social Security or Tax Identification number for the accounts you are a primary signer on. Customer’s accounts (personal and/or business) with multiple Social Security and TAXID #’s will no longer be linked together resulting in more than one User Name and Password to view your accounts.
If you currently are enrolled in Bill Pay, you will be required to enter the primary Social Security/Tax ID number on your account as the bill pay username. Your temporary password will be 7409. You will be required to use the e-mail address and phone number used in your original enrollment. If any of these have changed, please contact the bank with the correct information.